Critical Reflection on Empowerment and Oppression

Introduction: Digital Reality Rises

The thesis statement is about how digital technologies provide convenience and empowerment in this era. Also exposes people to new challenges. The platform almost controls our online experiences since this contradiction involves privacy, security, and digital rights in this age. Digital technology has entered our daily lives over the years. Such tools as Google, TikTok, or ChatGPT to simplify our workflow have changed our social and lifestyles. The strong search engines provide quick access to global information, streaming sites entertain us continuously, and social media keeps us linked 24/7. Unfortunately, when we look closely, we will find that these technologies “empower” us but can cause privacy breaches, exploitative work practices, and uncontrolled hate speech.  On the one hand, people can easily get knowledge and experience internationally. No matter is the algorithmic monitoring or commercial data harvest, they are expanding into everyone’s lives. The main critical point is about exploring privacy, security, and digital rights in the blog using actual cases and contemporary literature. We have to admit that digital technologies are convenient, but can also harm our privacy and personal freedoms, especially when the companies that own these platforms act as “digital lords,” making global society-changing decisions with little accountability. This article is about those controls, data breaches, and moderation practices that exploit users and workers to help people recover privacy and security while enjoying the digital age.

Part 1: Public Shocks and “Digital Lords”

Global privacy data is one of the major trends our days right now. Many platforms are biased, choosing which information to promote or suppress, whose data to collect for profit, and whether to allow destructive speech. Minnesota police shot Philando Castile in 2016, and Facebook Live broadcast the incident. Thousands watched and shared the video, evoking fury and morbid interest (Flew, 2022, p.98). Critics think the digital giants’ slow response and deletion of the video showed an unpleasant truth: they assess the rapid attention a startling video garners against public safety or ethical obligations that need urgent removal.

Cloudflare CEO Matthew Prince’s viewpoint is also troubling. During 2017, he deleted the Daily Stormer account on his own. Prince said, “Literally I woke up one morning in a bad mood and decided someone shouldn’t be allowed on the internet” (Flew, 2022, p. 98). Dealing with a hostile site was in the public interest, but it showed how much power a company CEO had. If key choices or main decisions may be made on an arbitrary basis, “digital lords” with opaque internal rules influence public discourse (Suzor, 2019, p.170). Both lawsuits focus on the power imbalance between digital platform owners and the public. These platforms may disseminate (or restrict) material that shapes culture and politics, like private public spaces (Ananny & Gillespie, 2017). When profit or personal objectives already over the user’s well-being. Governments, activists, and scholars are worried because giant platform businesses cannot always be trusted to “do the right thing.” 

Part 2: User Data Leaks and Privacy Paradox

Also, the data privacy is the biggest thing that customer’s temporarily concerned about. Most internet users fear that digital platforms may acquire, reuse, or sell their data, such as location, preferences, and credit card information. Perhaps the most known is the Facebook–Cambridge Analytica data scandal. Up to 87 million Facebook users’ personal data was provided with a third-party developer for political profiling and ad targeting in 2018 (Issac and Kang, 2019). After the incident subsided, many people continued to use Facebook daily, so it illustrates the privacy paradox: ‘although people say they care very much about privacy, they behave as if they did not’ (Francis and Francis, 2017, p. 46). Clicking “I agree” on the Terms of Service typically authorizes comprehensive data gathering. But these terms are hard to understand and accept, with opaque legal wording and imprecise disclaimers that promote all-or-nothing acceptance (Suzor, 2019). 

Table 1 Global Data Breach Statistics by nation (2004–2024)

图形用户界面, 应用程序, 日程表, Teams, 条形图

AI 生成的内容可能不正确。

What’s even worse is that the platform may unilaterally change user-protecting privacy policies without warning. Thus, user “consent” is seldom free or informed. Even deleting the app or leaving one platform’s data-collection ecosystem isn’t enough, because third parties can reconstruct a user’s profile from digital traces from multiple platforms using advanced “de-identified” data reassembly and algorithmic sorting, often more accurately than the user realizes (Australian Competition and Consumer Commission, 2018). Anonymity online is almost impossible for most users. From another perspective, for some users who care about their own privacy, they either accept the rules and give over their data or leave the site. There may be other sites, but the magnitude of the main platforms frequently makes people feel they have no choice but to stay. This power imbalance is well known, but protection is not a result. If strong legislation and serious enforcement are not implemented, the “privacy paradox” will remain, putting personal data in the hands of firms to exploit it.

Part 3: Suppressing Thought and Labor as the Hidden Workforce

Behind the platforms of some large enterprises and companies, there are huge human labor products that you can’t imagine. Social media corporations must hire tens of thousands of moderators to assess reported postings, from simple humor to graphic violence. Workers with low earnings and little mental health assistance must see upsetting material for hours a day (Suzor, 2019, p. 16). Selecting through child exploitation photos, hate speech, or extreme violence is mental chaos. Prolonged contact and continuous exposure to humanity’s darker parts might cause stress or extreme anxiety in moderators. Companies may say they are “outsourcing” moderation and that their content reviewers are “partners,” but they really do what the general public doesn’t want to see. Some platforms may say they prohibit graphic violence and hate speech, but they often create exceptions or show prejudice. Because celebrities generate a lot of traffic, a video of them that breaches criteria may be “overlooked” (House of Commons Home Affairs Committee, 2017). For uploading less objectionable stuff, lesser-known authors get their accounts suspended. Thus, moderation is not precise. It is driven by business, brand image, and little public controversy.  Workers who absorb traumatic content for little compensation to maintain a smooth digital environment are typically the true losers.

Table 2 User Statistics Across Major Platforms

Part 4: Business Rules, Not Fairness

Platforms describe data, content, user behavior, and policies as open and ethical. However, when deeper inspection shows that these principles generally favor corporate models above the public. Consider “celebrity nudity.” A prominent publication may upload a highly sexualized photograph of a star without repercussions from moderators. Indigenous activists who post partial-naked dancing photos may have their accounts banned (Suzor, 2019, p.14). Some popular celebrities can bring much traffic and income to platforms. Thus,  platforms worried about losing their star power are more tolerant of marginal content. Small groups or masses are punished quickly, reflecting the moderation rules’ systematic biases. From a political angle, some platforms may promote unclean or dangerous speech. If a celebrity’s offensive posts get millions of views, the platform may not delete them. Even if the information is perilously close to violence, but higher participation will boost profits. Critics warn that removing too many high-profile accounts or limiting popular but polarizing information might cause user backlash or government control. Many platforms take a “black box” approach, sharing just a simplified public-facing policy while adopting more detailed, hidden internal restrictions that users never see. If a well-connected celebrity abuses the rules but is crucial to the company’s image or income streams, they may get an “exception,” whereas regular users have their posts deleted for a fraction of the same crime (Ananny & Gillespie, 2017). Profit and brand survival drive platform regulations, not justice, equality, or civil freedoms. These firms are multinational to meaningful regulation from single states, therefore, their private rules can potentially replace public law with corporate private institutions.

Part 5: Balancing Governance and Freedom

Could the society not approach the internet as a free, unregulated space? Early internet pioneers anticipated limitless online freedom would inspire great innovation and open expression (Karppinen, 2017). Unfortunately, if a business or platform is completely unregulated, this will lead to the emergence of more violent material providers, scammers, extremist groups, and more. However, too much governmental or corporate control may stifle innovation and free thinking. If a government mandates heavy-handed censoring of dissidents or a platform’s CEO wakes up in a bad mood and bans a whole political community, grassroots speech is stifled. Thus, restriction and freedom are super difficult to balance in our society. According to Karppinen (2017), right now, the internet is closely integrated into our economy, culture, politics, and society, making it impossible to separate digital spaces from power systems. Even in free countries, the Snowden leaks exposed how authorities and companies use extensive surveillance for security. Governments use the most advanced big-data techniques to control opposition. As a result, the worldwide question is how to establish frameworks that defend human liberty, privacy, minimize hate speech, and decrease misinformation.

Conclusion

 Digital technologies have changed the way we live by making it easy to get information from around the world, enjoy pleasure, and connect with people around the world through social networks. Moreover, digital information continues to accelerate the development of our world, creating convenience, while this magical network tool also exposes many problems. While empowerment technologies can help and provide convenience to people, they can also be used for abuse, corporate overreach, and risks to personal freedom and cause social chaos. An analysis from an objective perspective shows that data privacy is always at risk, that content reviews and users may not be treated fairly by control systems, and that corporate executives can have an effect on cultural speech without being accountable. There is a lot of disagreement in the digital world, and power differences are often very clear, and the boundaries of the rules are not clear, which means that some platforms will also have “gray” areas. To solve these problems, we need to look at them from different angles and make a long-term plan. Laws that protect data and make algorithms clear and easy to understand need to be strengthened so that they can be enforced. Due to the accelerated development of information technology, the era of artificial intelligence has arrived. People must not only keep learning, but also use technology that protects their privacy, and support platforms that are moral. Even though they are still new, attempts to decentralize the internet point to a time when billions of people will not be controlled by a few big companies. These strategies work together to change culture in ways that make digital rights human rights. Thus, to create a greener and safer Internet era, everyone should do their part. As content creators, do not lose your moral bottom line for the sake of traffic, and avoid spreading vulgar content for profit. Government departments need to improve Internet laws, strengthen monitoring systems, and strictly crack down on cybercrime. At the same time, users should learn to resist false statements and cyber violence while strengthening their Internet literacy education. Only in this way can the Internet truly become an oasis for promoting digital civilization.

References

Flew, Terry. (2022). Regulating Platforms. Polity Press.

Suzor, N. (2019). Lawless: The secret rules that govern our digital lives. Cambridge University Press.

Karppinen, K. (2017). Human rights and the digital. In K. Nordenstreng & T. P. Vos (Eds.), The handbook of global media policy (pp. 95–103). Wiley-Blackwell.

Ananny, M., & Gillespie, T. (2017). Public platforms: Beyond the cycle of shock and reform. In J. Burgess, A. Marwick, & T. Poell (Eds.), The SAGE Handbook of Social Media (pp. 563–581). SAGE.

Australian Competition and Consumer Commission. (2018). Digital platforms inquiry—Final report. https://www.accc.gov.au/about-us/publications/digital-platforms-inquiry-final-report 

Kang, C. (2019, July 12). F.T.C. approves Facebook fine of about $5 billion. The New York Times. https://www.nytimes.com/2019/07/12/technology/facebook-ftc-fine.html 

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